Privacy Policy

Privacy Policy

At Luxy Prime, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with our services.

By using our website and services, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect two types of information from you: personal and non-personal information.

  • Personal Information: This includes any information that can identify you as an individual. We collect personal information when you create an account, make a purchase, or contact us. This may include your name, email address, shipping and billing address, phone number, payment information, and other details necessary to complete your order.

  • Non-Personal Information: This includes information that does not identify you personally. It may include browsing data, IP addresses, cookies, and analytics data, which help us improve our website and services.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
  • Account Management: To create and manage your account, and provide personalized experiences on our site.
  • Marketing: To send promotional emails, newsletters, or other marketing materials if you have opted in. You can unsubscribe from marketing communications at any time.
  • Customer Service: To respond to your inquiries and provide assistance with your orders or account.
  • Improving Our Services: To analyze user behavior on our website and enhance user experience, product offerings, and site functionality.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures to protect your data, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who assist with processing orders, payment transactions, and shipping. These providers are required to protect your data and use it only for specific purposes related to our services.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with legal processes, regulations, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your interactions with our website.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of certain parts of our website.

6. Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Data Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal and contractual restrictions.
  • Opt-Out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [Insert email].

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.